Helpline Worker – REF: 038HLW

Refuge is the largest specialist service provider of domestic violence services in the country. It opened the world’s very first refuge in London in 1971 and celebrates its 40th birthday in 2011. On any given day Refuge is supporting over 1,600 women and children. It also runs the Freephone 24-hour National Domestic Violence Helpline in partnership with Women’s Aid.

Helpline Worker                                                REF: 038HLW

35hpw   (part time hours would be considered)               C£26,000p.a.

Head Office

The 24 hour National Domestic Violence Helpline are looking to recruit a female* helpline worker to provide support, information and a listening ear to women experiencing domestic violence and to those seeking help on her behalf by discussing the options available and, if appropriate, to refer callers on to refuges and other sources of help and information

Benefits include 28 days holiday, a non contributory pension scheme, employee assistance programme, death in service scheme and childcare voucher scheme.

Closing date: 3 August 2011

An enhanced criminal records bureau disclosure will be required for this role.

*occupational requirement (Equality Act 2010) applies

All candidates must demonstrate a commitment to the values of empowerment, support and equality, which underpins all the work undertaken by Refuge.

Refuge values diversity and welcomes applications from all sections of the community.

Application Form

Helpline Worker – Job description

DIVERSITY QUESTIONNAIRE