Performance Administrative Assistant – REF058PAA

Refuge is the largest specialist service provider of domestic violence services in the country. It opened the world’s very first refuge in London in 1971 and celebrates its 40th birthday in 2011. On any given day Refuge is supporting over 1,600 women and children. It also runs the Freephone 24-hour National Domestic Violence Helpline in partnership with Women’s Aid.

Performance Administrative Assistant                          REF: 058PAA

37.5 hours per week                                                           Fixed Term for 6 months

Circa £21,000

Tower Hill, London

This is an important role working within the operations management team. The role involves assisting the director of operations and the executive assistant with the collection, reporting and analysis of performance data. You will assist in the production of reports including quantitative data and information from women’s feedback and complaints.

You will have proven experience of collecting and analysing data, as well as the ability to use Excel and Access to an intermediate to advanced level. In addition you will have strong organisational skills and a flexible approach to work along with the ability to manage a varied workload comprising both routine and complex tasks.

Benefits include 28 days holiday, a non contributory pension scheme, employee assistance programme, death in service scheme and childcare voucher scheme.

Closing date: 4 January 2012                            Interview date: 12 January 2012

Application Form

JD – Performance Administrative Assistant

Person Specification – Performance administrative assistant

All candidates must demonstrate a commitment to the values of empowerment, support and equality, which underpins all the work undertaken by Refuge.

Refuge values diversity and welcomes applications from all sections of the community.

(FS 547245)