National Domestic Abuse Helpline

Speak to a member of our Helpline team at any time, day or night, for confidential, non-judgmental support and information on your options. Need to talk now? Call 0808 2000 247.

Help is just a phone call away.

Consider the Helpline your portal to all the support Refuge offers.

You may not know yet what kind of help you need, or if you’re even ready to ask for help. That’s okay. Calling the Helpline is the right place to start: An expert advisor will listen to whatever you want to tell her. She’ll offer confidential and non-judgemental information, and if you’d like, help you make a plan.

Our aim is to work with you to keep you safe and give you information so you can make informed choices. We will never tell you what to do.

Sometimes it can be difficult to pick up the phone. That’s why we also offer a live chat service where you can chat with an adviser in confidence — and in silence. Chat to us online, live: Monday – Friday, 10 am – 10pm.

"I no longer label myself as a victim, I see myself as a survivor. I can see and feel the passion my outreach worker has in her job – this shines through her support and advice. I thank her for lifting my spirits and helping me on my journey of finding myself again.”

Survivor who called the Helpline

Brunette woman looking into camera against a black background.

Frequently asked questions