How we can help you
We exist to support women who are experiencing domestic abuse. When you’re ready, Refuge is here to support you. Our expert staff work closely and confidentially with each individual to develop the right support plan for you.
Access help now:
- Call our 24-hour National Domestic Abuse Helpline
- Message our live chat
- Contact our qualified BSL interpreter
- Find out about our Refuges
Our dedicated staff will listen to your needs and develop a safety plan for you and any children involved.
We know that every person has different needs, depending on their circumstances. We will work with you to develop the right support plan for you.
Specialist support numbers:
- Men’s Advice Line – specialist support for male survivors: 0808 8010327 | mensadviceline.org.uk
- Galop – specialist support for LGBT+ survivors: 0800 999 5428 | galop.org.uk
- Karma Nirvana – support for honour based abuse: 0800 5999 247 | karmanirvana.org.uk
- National Stalking Helpline: 0808 802 0300 | suzylamplugh.org
- Revenge Porn Helpline: 0345 6000 459 | revengepornhelpline.org.uk
- Advocacy After Domestic Abuse – support for those left behind after fatal domestic homicide: 07887 488 464 | https://aafda.org.uk/
Our services
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Our refuges
Safe, temporary accommodation for women and children escaping domestic abuse with access to one-to-one emotional and practical support.
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Support in the community
You may not need, or want, to access refuge accommodation. Our outreach workers support survivors in their homes or in a safe place within the community.
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Independent advocacy
If you are looking for advocacy and support to understand your rights, options and empower you to use your voice. This can be through support with a wide range of agencies including civil and criminal courts, housing, health and education.
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Culturally specific services
Black and minoritised women often face additional barriers to accessing support due to discrimination, language needs or immigration status. We’re committed to breaking down those barriers.
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Gender-based violence services
Rooted in gender inequality, gender-based violence is mostly inflicted by men on women and girls. We offer support to women who’ve experienced a wide range of gender-based violence.
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‘One stop shop’ services
If you are experiencing domestic abuse, our one-stop shops can act as the first point of contact for getting support. Everything you need is available under one roof.
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Secure your tech
Abusers may use technology to control, harass or intimidate you. We empower survivors to secure their tech and take back control of their lives.
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Economic abuse
Abusers may seek to control your access to money or resources. We can support you to take back control.
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Child support workers
Our team of child support staff work with children to overcome the trauma of witnessing or experiencing domestic abuse.
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National Domestic Abuse Helpline
Speak to a member of our Helpline team at any time, day or night, for confidential, non-judgmental support and information on your options. Need to talk now? Call 0808 2000 247.
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Support for disabled women
Find out how we support disabled women.
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Support for men
If you’re a man experiencing domestic abuse in the UK, Refuge can help.
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Support for children
If someone at home is hurting you or another member of your family, that is not okay.
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“I have been moved to the point of tears on several occasions by the kindness and compassion shown to me by the staff members. Your refuge worker is diligent, caring, flexible, considerate, empathetic, and discreet, and has a wonderful sense of fun. The latter, in my opinion, is not to be trivialised in an environment such as this.” Mary*
*All names have been changed to protect identity.
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